Legal Notice
1. Publisher of this website
CLIC GAUCHE
SARL with capital of €10,000 registered with the Paris RCS under no. 512850421
Intracommunity VAT: FR34512850421
Siret: 51285042100011
RCS: Paris B 512 850 421
Code APE: 7311Z
Head office: 9 rue de l’Arc de Triomphe – 75017 Paris
E-mail: internet@clic-gauche.com
Website: www.clic-gauche.com
2. Host
AMEN
Address: AMEN SASU, 12-14, Rond-Point des Champs-Élysées 75008 Paris
Tel: 0 811 88 77 66
E-mail: “Contact us” section of www.amen.fr
3. Responsible for the information on this website
Name of hotel manager: Carole Laponche
Address: 34 Boulevard Maréchal Fayolle – 43000 Le Puy-en-Velay
Tel: 04 71 09 14 71
Email: contact@hotelrestregina.com
SAS au capital de 150 000€
RCS Le Puy en Velay 889 976 502
TVA intracommunautaire : FR56889976502
Siret : 88997650200027
Code APE : 5510Z
4. Applicable law and jurisdiction
This legal notice is governed by French law. Any dispute relating to the use of this site shall be submitted to the exclusive jurisdiction of the French courts.
If you have any questions about this legal notice, please contact us using the details given above.
5. Intellectual property
All content on this site (text, images, graphics, logos, icons, videos, etc.) is the exclusive property of the site owner or has been licensed for use. They are protected by French and international intellectual property laws. Any reproduction, representation, modification, publication or adaptation, in whole or in part, of the contents of this site, by whatever means or process, is strictly forbidden without the prior written authorization of the site owner.
Legal information and related procedures
1. When and how can I contact the Mediator of the French Republic?
If the customer has not received a satisfactory response within 1 month, he or she may refer the matter to the Tourism and Travel Ombudsman, whose contact details and procedures are available on his or her website: www.mtv.travel.
In the event of a dispute between the professional and the consumer, they will endeavor to find an amicable solution. If no amicable agreement can be reached, the consumer may refer the matter free of charge to the consumer mediator to which the professional belongs, i.e. the Association of European Mediators (AME CONSO), within one year of the written complaint sent to the professional.
Referrals to the consumer ombudsman must be made:
– either by completing the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com
– or by post addressed to AME CONSO, 197 Boulevard Saint-Germain – 75007 PARIS.
2. Cold calling
According to Article L.223-2 of the French Consumer Code: “When a professional collects telephone data from a consumer, he informs the consumer of his right to register on the telephone canvassing opposition list.” Customers can exercise their right to oppose telephone canvassing by registering with Bloctel: https://www.bloctel.gouv.fr/
3. Right of withdrawal
Article L. 221-28 of the French Consumer Code states: “The right of withdrawal may not be exercised for contracts: (…)12° for the provision of accommodation services, other than residential accommodation, goods transport services, car rental, catering or leisure activities to be provided on a specific date or during a specific period; […].
4. Dispute resolution
You can find all the information on the following link: https: //ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
